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Technical solution or tech solution is services which include the services of machine or any mechanical part of machine which work through external power or any source.
If in-case any issue persists in the machine, we require help of the skilled labor which is now called as technician now days.
The issue comes with your computer or the peripheral connected to your computer, that needs a technician who knows to fix the default area in the computer.
With the increasing use of technology in modern world, there is a requirement of the support, because the machine can breakdown any time and this can put you into trouble.
New way to repair computers is remote computer repair, which requires remote tools to connect different user computers at the same time via internet.
If any diagnostic or application repair is required that can be done using the same tool.
If the remote service permits it, the technician can even reboot the PC and reconnect remotely to continue his/her work without the user's assistance.
This type of technical support has been very common in the services industry. It is also known as "Time and Materials" IT support.